Refund policy
Return and Refund Policy – Raianna Stylez
At Raianna Stylez, we prioritize your satisfaction. Please review our Return and Refund Policy to ensure a smooth shopping experience.
Eligibility for Returns
- Items must be returned within 14 days of the purchase date with a receipt.
- Products must be in their original condition, unused, unwashed, and with all original tags and packaging intact.
- Items marked as final sale or purchased with promotional discounts are not eligible for returns or refunds.
Non-Returnable Items
- Personalized or custom-made products.
- Items that show signs of wear, damage, or alterations.
Return Process
- Contact us at raiannastylez@gmail.com to initiate your return request.
- Provide your order number, item details, and reason for the return along with your receipt.
- Once approved, you will receive detailed instructions on how to ship the item back.
- Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
Refunds
- Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed to the original payment method within 7-14 business days.
- Shipping fees are non-refundable, except in cases where the return is due to our error.
Exchanges
- Exchanges are subject to product availability. Contact us to reserve your replacement item.
Damaged or Defective Items
- If you receive a damaged or defective product, notify us within 14 days of delivery for assistance.
- We may require photo evidence of the damage or defect to process your request.
For any further questions or concerns, please don’t hesitate to contact us:
📞 813-750-2407
📧 raiannastylez@gmail.com
Thank you for choosing Raianna Stylez!